English
1. Professional consulting: Our technical support team will provide professional consulting services for customers, understand customer needs and problems, and provide corresponding solutions.
2. Installation guidance: We provide detailed equipment installation guidance, including equipment placement, power connection, air source connection, etc., to ensure that the equipment can be smoothly installed and put into use.
3. Operation training: We provide customers with comprehensive operation training, including equipment operation, maintenance, troubleshooting, etc., to ensure that customers can master the use of equipment.
4. Troubleshooting: We provide fast troubleshooting service, for any problem of equipment, our technical support team will respond in time and solve, to ensure that customer production is not affected.
Software support: We provide equipment software update and upgrade services to ensure that the equipment can maintain the latest technical level and meet the changing production needs of customers.
Spare parts supply: We provide spare parts required for various equipment to ensure that equipment can be supplied in time when parts need to be replaced, reducing the downtime of equipment.
Remote support: We provide remote technical support services, through telephone, mail, online chat and other ways to provide customers with timely technical support and guidance.
We offer a full range of shipping services to ensure your equipment arrives safely and on time. We work with a number of reliable logistics companies to provide you with a variety of transport options, including land, sea and air.
1. Land transportation: For domestic customers, we usually choose land transportation to ensure that the equipment reaches the destination in the shortest time.
2. Sea Freight: For international orders, we will consider using sea freight, which is usually more economical than air freight, but may take longer.
3. Air Freight: For urgent orders or remote locations, we provide air freight services to ensure equipment delivery in the shortest possible time.
4. Packaging: We use professional packaging materials and technology to ensure that the equipment is not damaged during transportation.
5. Tracking: You can track the status of your order at any time through our online system to ensure that it is completed on time.
6. Insurance: In order to protect your rights and interests, all equipment is fully insured during transportation.
Whatever your needs, our team is committed to ensuring your equipment is delivered safely and on time. Please feel free to contact us and we will provide you with a detailed shipping plan and quotation.
The R & D department is the core part of Haover and is responsible for the design, development and improvement of printing equipment. This department consists of a team of professional engineers and designers with deep expertise in both printing technology and automation.
